If either a student or an adviser is not meeting the responsibilities outlined below, the first point of contact should be either the ADGS or the DGS. If the DGS is involved in the situation, the first point of contact should be the Department Chair. Either party may initiate a meeting with the relevant person, and students are encouraged to identify another faculty person who they feel comfortable with who may attend either the initial meeting where concerns are raised and/or a follow-up meeting/meetings to establish a plan of action in the situation. The DGS (or Department Chair, if DGS is involved) will make every effort to assist in remedying the situation, including mediating between parties or identifying alternative faculty resources (for the student) or assisting in clarifying the responsibilities of and resources available to students who are struggling to meet the requirements of the program.